Returns & Exchanges
At Avicii Official Merchandise, we want you to be fully satisfied with your purchase. If you are not completely happy with your official apparel, you may return or exchange items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.
Ship the Items
Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects and approves the returned items, your refund will be processed to the original payment method or your exchange will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing