Frequently Asked Questions
Everything you need to know about your Avicii Official Merchandise order.
How do I know the merchandise is authentic?
This is the only official store for Avicii merchandise. Every item is produced in collaboration with the Tim Bergling Foundation to ensure premium quality and authentic designs that honor Tim's legacy.
Do you ship internationally?
Yes, we ship to fans worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How should I care for my apparel to ensure it lasts?
To preserve the prints and fabric quality, we recommend washing all garments inside out in cold water and hanging them to dry. Avoid ironing directly on the graphic designs.
What is your return policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in their original, unwashed, and unworn condition with tags attached.
Where do the proceeds from my purchase go?
A portion of the proceeds from all official merchandise sales goes directly to the Tim Bergling Foundation to support mental health awareness and suicide prevention.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.